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Returns Policy

FIND Boardsports is not obliged to accept returns if you change your mind. However, we will do so as proof of our commitment to your satisfaction when purchasing from FIND.
 
In order for an exchange or refund to be processed we require:
 
•    You to have proof of purchase (receipt, credit statement or invoice); 
•    The products to be returned in their original packaging with all labels and instruction manuals included,  
     unused and undamaged; 
•    The product you are returning is currently stocked by FIND; 
•    You return the product within 30 days of purchasing it from us; and
•    You bear all costs, such as shipping and insurance, related to the return of the product to us within 30 days of purchase and receiving the goods.
•    All returns must be issued with a return authority number before the customer returns the goods to Find Sports
•    Please note orders may run up to 14 days late at times due to factors outside our control. If you wish to cancel your order and request a refund, the order must be received and then returned to Find Sports before a refund can be authorised, therefore you can only cancel your order and request a refund before it has been delivered if it is greater than 30 days from when you place your order. 
•    We do not take responsibility for cosmetic damage that has occurred during transit to any products. 
 

 

 
FIND Boardsports reserve the right to:
 
Assess the condition and age of returned goods prior to providing a remedy; and/or
 
Manufacturer's warranties
 
You may also have other rights under a manufacturer's warranty. If you wish to make a claim under a manufacturer's warranty you should contact the manufacturer directly. Any rights under a manufacturer's warranty are in addition to your statutory rights, consumer guarantees and other rights outlined in this policy.
 
How to return a product
Please post to FIND Boardsports (Force Industries Pty Ltd)
 
4 Maxwell Street
Dandenong VIC 3175
 
If the product is a bulky item and you cannot organise your own courier to send the product.  FIND can quote return postage.  The cost of the return freight must be prepaid by credit card or pay pal before FIND Boardsports will book pickup of the item.